Links: Patch.com expansion, algorithms

Career journos flocking to SoCal Patches (LAT) Media columnist mentions Patch.com expansion, recruitment, neighborhood presence, and work environment

AOL’s algorithms and new content (CJR, behind paywall) A lengthy behind-the-scenes story on the Patch.com nerve center

Top local events on Patch.com (AOL) Company press release on “Top Stories and Searches for 2010″. Patch events mentioned.

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Community news 2010: Where do we go from here?

Good thing for community news start-ups the web is not dead.

Indeed, for the more than 100 online community news founders, innovators and researchers expected at the RJI Reynolds Block by Block Community News Summit in Chicago on Friday, the web is the future.

For those of us watching the online news start-up space closely over the past few years – seeing traditional news outlets shrink, close, or adjust, and the rise of independent community news – we should head into this conference with optimism. In a relatively short time (following the mass news job losses and advertising revenue declines from 2007-09) the American news industry is showing promise in the digital age.

A short survey of industry themes reveals journalists, news consumers, academia, investors, and the public sector are committed to sustaining emerging forms of journalism:

Innovation. Social media, the link economy, multimedia, bloggers, collaboration, sharing, reader participation, citizen journalism, user-generated content – these are becoming regular features of online community news sites.

Funding: “Yes, but does it make any money?” This question is on everyone’s mind, there is no definitive answer today, and there may not be one for a while. More time and research is required for a clearer news economics picture, but some sites are finding revenue in advertising, subscription, donation, and event hosting business models.

Foundations have been crucial to journalism research and news incubator projects. It remains to be seen how long private grant makers will invest in the news business, but the John S. and James L. Knight Foundation continues to be a major journalism funder every year. In three years from 2005-2007 the foundation contributed $100 million to media innovation initiatives. The CPB and NPR this year launched Project Argo, a community news plan with member stations.

On the corporate side, AOL in August launched its 100th community news site in the Patch.com network and announced plans to be in 20 states by the end of this year.

Research and Academia.  The Knight Commission on the Information Needs of Communities in a Democracy convened a core group of journalism and social science thinkers to ask one fundamental question: Are citizens getting the information they need to participate in a healthy society? Their report issued last year “Informing Communities: Sustaining Democracy in the Digital Age” has led to information needs assessments in communities across the country (disclosure: I conducted one for the New America Foundation). Major journalism university programs are overhauling curriculum, launching entrepreneurial degrees, and creating hyperlocal news sites.

Policy. The Federal Trade Commission in December and March held public meetings asking “How Will Journalism Survive the Internet Age?” The agency gathered comments from industry leaders and stakeholders to consider what policy, if any, should be considered to sustain journalism.

Broadband: The FCC unveiled the National Broadband Plan in March, an infrastructure initiative funded by Recovery Act, to bring high-speed, affordable Internet access to most US households. So far, 24 states have won funding for broadband projects.

Audience. Americans are spending more time with the news and getting it from multiple platforms.

Lexicon. We now have the words “hyperlocal”, “entrepreneurial journalism”, “blogger”, and “social media” in our everyday vocabulary.

There is much to look forward to and work with in the years to come, but several issues will need to be addressed toward a reliable, competitive news industry. The FCC and Congress are locked in a policy battle with the telecom industry over Net Neutrality, a priority issue among progressive media reformers.

Ethnic minorities are still underrepresented in the media, newsrooms and news business. Too many legacy news outlets have not fundamentally changed their unsustainable infrastructure, or they have responded slowly to digital norms. Access to government records is inconsistent. And a recent study of citizen journalism sites indicated the sites are complementary to, but no substitute for, established news outlets.

Despite lingering challenges, a new digital infrastructure for news made of social networks, shared values, universal platforms, risk, and consumer expectation is developing to support the online community news space.

Jessica Durkin is the founder of this blog and InOtherNews.us, a directory of online community news start-ups. Jessica is a fellow with the Media Policy Initiative at the New America Foundation. She recently completed a case study of the news media ecosystem in Scranton, Pennsylvania, where she lives.

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Scranton and Seattle: A Contrast in Modern News Media Environments

This article is cross posted on the New America Foundation Media Policy Initiative website here, where it was originally published.

Scranton, Pennsylvania, and Seattle, Washington, have little in common.  Scranton is landlocked, tucked in a valley 120 miles away from the nearest major city in the Northeast, with a population of approximately 73,000. Seattle, three time zones to the west, is on the Pacific coast and has eight times the population of Scranton.

Scranton’s population is half of what it was in 1940; the Seattle population has nearly doubled in that time. Seattle is younger and more ethnically diverse than Scranton, and its residents are higher paid. The cities’ economies are different, with a pervasive technology sector in Seattle – the Microsoft headquarters are in nearby Richmond – while Scranton has attracted logistics, manufacturing and service businesses. Seattle is operating on a $3.8 billion municipal budget (although mid-year cuts have been announced to reduce projected revenue shortfalls), and Scranton is run on a $78 million budget this year.

However, Scranton and Seattle share some basic characteristics: Both are urban; both have broadband access, at least one university, and a central public library; and in both cities traditional news media have been downsized recently. But looking at how communities in these places have responded to their shrinking news media, the differences return.

Three of us on the New America Foundation Media Policy Initiative team completed case studies this month on the Scranton and Seattle local news systems that provide a contrast in how news is created and consumed by communities that have access to similar tools.

Seattle lost its second daily newspaper last year when the Seattle Post-Intelligencer closed its print edition and went online-only, shedding dozens of newsgathering jobs along the way. The remaining daily newspaper, The Seattle Times, does not have the reporting reach it once had, as that paper’s newsroom staff has dwindled from 375 to 210 over the past five years.

While we note there is no “replacement” media today following changes at the two daily Seattle newspapers, a culture of new news initiatives has developed outside the traditional media framework. As we observed last week, up to 97 percent of the content on a sample of local blogs and community news sites was devoted to neighborhood issues, compared with 12 percent found on the two newspaper sites.

Other news and investigative sites, including InvestigateWest.com, Crosscut.com and Spot.us, the San Francisco Bay Area project, have begun covering pockets of Seattle.

Sensing a duty to remain relevant and useful to its readers, The Seattle Times has shown recent flexibility in this new news ecosystem with a Knight-funded project that partners the paper with some hyperlocal outlets in a content-sharing agreement. The P-I, likewise, links to a collection of other news sites and blogs to bolster its community coverage.

Seattle has benefited from city investment in digital programming and engagement. With public and private funding, the city operates the award-winning Seattle Channel public television station, and the city information technology department’s Community Technology Program was established to promote digital equality among residents. The program also comprises the Government 2.0 initiative, a blueprint for public access including social media policy, department blogs, community building through media literacy, and a youth-oriented site.

These policies are guided by the Citizens’ Telecommunications and Technology Advisory Board in collaboration with the city’s neighborhood development department. The Technology Matching Fund, which pays for the programming, was created in 1997.

Moreover, government transparency is a priority among officials and residents. The city adopted an ordinance in 2009 to enact the State of Washington Open Records Act, and the city website provides a comprehensive portal to government information. At the county level, the nonprofit Countywide Community Forums group has launched Public Data Ferret, an online government document retrieval system of local, state and national records.

As the media landscape changes, Seattle should be considered as an early model of online information sharing for its emerging plurality of news authorities and sources, from the commercial and nonprofit to the government sponsored.

In Scranton, much of the online news innovation has been driven by commercial traditional media outlets (on all platforms), which maintain popular websites with full multimedia and social media features. There are no known, independent neighborhood news sites that present issues on a granular level.

In 2009, major players in the Scranton news media market adjusted to the recession and falling advertising revenue by scaling back services. The regional newspaper of record, the Scranton Times-Tribune, reduced staffing costs through layoffs, buyouts and work furloughs, dealing a blow to local newsgathering after years of attrition.

The owners of the local CBS affiliate ended its regular newscast due to low ratings, laying off staff and replacing the news with syndicated television programming. And the local PBS member station, WVIA, received 90 percent less state funding in 2009-2010 than the year prior due to a state budget crisis.

Although traditional newspaper readership in Scranton remains high compared to other populations, there are some new news and information efforts in Scranton. Electric City Renaissance is a site devoted to Scranton arts and leisure; Doherty Deceit is a popular, conservative political information forum with high user-engagement, NEPArtisan.com is a space devoted to political commentary, mostly from a Democratic point of view, and regional bulletin board NEPABuzz.com launched this year.

The PEG station, run by Electric City Television, has ramped up programming, is in a new location downtown, and has formed a partnership with the journalism department at Keystone College.

Scranton has 20 neighborhoods, two universities, and a new medical college, and the population decline appears to be slowing. Also, the Pennsylvania legislature strengthened the state’s open records procedures, mandating better access to government documents across all municipalities and state government agencies.  Residents, leaders and officials in the former anthracite coal mining city should begin considering their role in local media in the digital age.

The new news authorities in Seattle, combined with public and private interest in a healthy democracy through better information systems, are changing the expectations and the culture of news creation and consumption in communities. Government initiatives can provide a necessary spark, as in Seattle’s Community Technology program and Pennsylvania and Washington’s updated Open Records laws, to community information building. Efforts like these can set the level of engagement.

These case studies are not definitive; they are a work in progress. However, it is clear these two cities, facing different contexts, have responded in different ways. Neither study provides enough data for us to suggest that the next decade will see increasing civic engagement as a result of the emerging media ecosystem, but they do appear to show two alternative directions in which media environments can move.

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Local news color, flavor go a long way

AOL’s aggressive push into the hyperlocal news space with Patch.com is looking a lot like the traditional media chain newspapers in markets across the country. Whether this expansion will prove financially successful or popular remains to be seen, but AOL is up against a growing, independent body of community sites that offer a unique take on geographic areas that Patch may not be able to replicate.

While AOL is obsessed with scale, as seen in its commitment to spend $50 million in Patch this year, and its $10 million venture fund for start-ups, smaller outlets are building local relationships and unique site branding.

As news industry observer and consultant Ken Doctor recently pointed out in his analysis of The New York Times The Local section choosing to partner with news aggregator Fwix.com, the online, local advertising market could be valued at $36 billion by 2014. This number has no doubt attracted the heavy hitters.

Patch has 41 sites in four states – California, Connecticut, New Jersey, New York — with six more sites planned for those states and Massachusetts in the coming months. AOL should be commended on bringing original reporting, editorial competition and media diversity to community news ecosystems. In this case, more is more. Also to its credit, Patch is hiring.

But the group, which claims to be a “start-up that’s radically reinventing community journalism,” has the look and feel of a corporate chain business. Like other news networks with centralized operations, Patch has a one-size-fits-all content management system (the banner in the same font for all sites, top news stories on the left, embedded map on the right). This is arguably a branding necessity, but it poses a different familiarity vis-à-vis an organic neighborhood news site.

Patch launched in February 2009 – years after other community news start-ups. For instance, here is a small selection of sites that pre-date Patch and continue to deliver community news:

Class of ’08: Sheepshead Bites (NY), The Ann Arbor Chronicle (MI), The EastSider LA (CA), The Digitel (SC), B-Town Blog (WA), Cal Coast News (CA), and Chattarati (TN), NEast Philly (PA).

Class of ’07: West Seattle Blog (WA), Crosscut (WA), The Rockwall News (TX)

Class of ’06: Davidson News (NC), Red Bank Green (NJ), Broken Sidewalk (KY)

Class of ’05: New West (MT)

Class of ’04: Baristanet (NJ)

Class of ’03: Gapers Block (IL)

I have been observing independent, online news sites since June 2009, when I started compiling start-ups at InOtherNews.us. Of the 70 entries in the directory so far, I have noticed a refreshing individualism in their execution.

TheBatavian’s Howard Owens, in upstate New York, prides himself on each new local advertiser he personally secures for his news site. John Hawbaker at Chattarati, in Chattanooga Tennessee, nurtures a loyal subscriber base that spends a “sticky” average of six minutes on his site on city politics. And the former newspaper reporters over at DaggerPress in the Baltimore suburbs cover municipal government, schools and crime in Harford County “with an edge.”

Moreover, independent start-ups are committed to the new news with a common loyalty to journalistic ethics, multimedia and the latest civic engagement applications.

What does a corporatized online news landscape – MSN and Yahoo are experimenting with high-powered aggregation, Gannett with its InJersey community news network – mean for indie hyperlocals or other small news start-ups, which continue to explore sustainable revenue models?

What does it mean for the quality of local news and its neighborly feel? Like the for-profit news corporations before them, will AOL cut costs with standardization? Will they stick to lucrative advertising markets while skipping less profitable outposts?

Will AOL respond to shareholders first, corporate mandates second, and local news readers last?

Jessica Durkin is a New America Foundation Media Policy Initiative fellow. She is the founder of InOtherNews.us and sister site NewsRedux.us.

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Spring, summer journo conferences

Here are some journalism and new media events of note. (Disclosure: I am either attending them or otherwise involved in them.)

4/09-10, NEW YORK CITY, Society of Professional Journalists, Region 1 Spring Conference

4/24. PHILADELPHIA, Barcamp NewsInnovation Philly

6/3-6, DETROIT, Journalism That Matters, “Create or Die.” Gathering of new media and journalism bloggers, academia, technologists, etc. This JTM un-conference will focus on new media for minority communities.

6/23-26, DENVER, National Association of Hispanic Journalists annual convention and career expo.

7/07-11, PITTSBURGH, Alliance for Community Media annual conference. See conference site and keep up with event progress at Colin Rhinesmith’s blog.

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The New News

I run a sister site to NewsRedux, InOtherNews.us, which I started in June 2009 as a place to notate the expanding online, local news and information landscape. The site has 65 news outlet listings in 24 states (and I have a backlog of about 20 more sites that need posting). I am led to new sites almost daily.

Some observations in the months since InOtherNews began:

  • The hyperlocal and new news ecology is young. Most of the sites in my directory were started after 2004. This is a natural coincidence to the rise of the Internet as an inexpensive, viable news platform, and the decline of the traditional news  industry, especially newspapers.
  • The new news is personal, and is shedding most hallmarks of traditional media in apperance while maintaining ethical journalism. Quirky names not withstanding – Sheepshead Bite (Brooklyn NY), Chattarati (Chattanooga TN), Rust Wire (Akron OH and Pittsburgh PA), Broken Sidewalk (Louisville KY) – individualism is pervasive. Though many news start-ups are working within the confines of blogging platforms or Drupal, there’s still an enormous array of site presentation. Editorial voice is sometimes injected in coverage, usually reflected in story selection, and there’s an attitude in coverage.
  • A large portion of the start-ups I’ve identified are run by former traditional media labor (myself included, I came from print until my layoff last year), usually past newspaper reporters and editors.
  • Collaboration is typical. Sites link to mainstream media or other outlets to bolster coverage, the public contributes through op-eds, guest columns and comments, local advertisers are investing in ad space.
  • Universities are providing some local news content through start-up sites. The City University of New York journalism school has launched online local news outlets and is partnering with The New York Times. Hofstra University in Long Island has an ambitious student journalism news site covering towns near the university. And Temple University in Philadelphia and the University of Southern California in Los Angeles are off and running with urban reporting reporting labs. Temple runs the Multimedia Urban Reporting Lab’s Philadelphia Neighborhoods, and USC has Intersections: The South Los Angeles Reporting Project.
  • News start-up founders, if they are not grant-supported, are sustaining operations with sweat equity, waiting for an eventual payoff.
  • Small news start-ups are nimble.
  • News start-ups are experimenting with different revenue models. Whether nonprofit or a commercial outlet, there’s a mix of traditional online advertising, donations, grant funding, sponsorships, and conference hosting.
  • And most important: new news sites are bringing media diversity in their communities. The sites may not pose business and content “competition” to traditional outlets yet, but that they offer another perspective to the overall community narrative.

As a New America Foundation fellow with the Media Policy Initiative, I am taking a deeper look at community news and news ecosystems. I am so far finding that there is little hard data on this part of the industry. With little data, it is difficult to gauge the specific direction of these new businesses, what their needs are for sustainability and what their goals are.

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